Checkpoint
Guidelines for Evidence Required for Escalation Closure V4 2025
Guidelines for Evidence Required for Escalation Closure Please ensure the property thing-code and the name and position of the person confirming resolution of the escalation issues are provided at all times. If the escalation contains multiple ...
Checkpoint New Customer Onboarding
? Introduction Checkpoint is a cloud-based audit tool, specifically designed to assess and manage risk associated with tourism properties, service offerings and activities. This guide will walk you through the basics to get you started and help you ...
Add on an audit as a buy-in for customers
Add on an audit as a buy-in for customers If a target has completed an audit that you would like to buy into, find the target within the target section Open up the target. Go to the audit section Once you find the audit that you would like to buy ...
Checkpoint Accommodation Self-Assessment V3 Guidance
Lodging Type Descriptions Question - Lodging Type Category - Property Information Genre - General Hotel: can be enclosed or of open construction (corridors open to air), typically consisting of multiple upper floors which provides accommodation, ...
Detailed guide on using Checkpoint as a Customer
Attached is a guide on using the main features of using Checkpoint as a customer.
Completing a Checkpoint Self Assessment
Starting the Self Assessment You will receive an invitation to complete the self-assessment from the email address no-reply@checkpointsolutions.co.uk. The invitation will appear similar to as shown below. When you click "Complete Now," a new tab will ...
Accepting Audits
Accepting Audits When an audit is added on to the system, it should go on as “Quote Accepted” like the picture below. When you double-click on the audit you would like to accept, this will appear and you need to accept the order. This happens so that ...
Checkpoint Customer Standard Reports
Here is a list of checkpoint standard reports along with a brief description. Name - AA With IGWH Indication Parameters - Date From and To Description - All audit activities along with other details within CP, which also includes Internal Gas Water ...
Customer Guide for resending emails from Checkpoint when Not a Buyin
In the “Service Orders” section, find the audit you would like to chase by searching for the Target name. Open the service order by double clicking on the row: Click the icon highlighted below to view the Target details: Navigate to the email log and ...
Requesting a new audit
Requesting a new audit Step 1 – Download audit request template: If you do not already have a template available, please download the template attached to this article. Step 2 – Fill out the request template: Add the details of all your targets to ...
Defect Closure Guide
Step 1 – Access your recommendations: Access your recommendations by clicking “View Recommendations” in the email you received from us, following completion of an audit. If you did not receive this email, please contact Checkpoint Support ...