Customer Guide for resending emails from Checkpoint when Not a Buyin
- In the “Service Orders” section, find the audit you would like to chase by searching for the Target name. Open the service order by double clicking on the row:
- Click the icon highlighted below to view the Target details:
- Navigate to the email log and double click the email you wish to re-send:
TIP - You can differentiate between Self Assessment chasers and Defect reminders using the subject line. Defect reminders will reference "Recommendations" or "Defects" in the subject line.
- Finally, click the “Forward” button and enter the new email address to send a copy of the email over to someone new. Click “Ok” to resend:
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