Your Roles, Made Clear

Your Roles, Made Clear

Roles

Different roles give different levels of access, so the right people can do the right tasks.

    Below is a summary of the available roles and their associated permissions:

  • Audit Purchaser – Purchase audits.

  • Bulk Purchaser – Bulk upload own audits (Dnata-only customer).

  • Contract Manager – Finalise orders.

  • Incident Manager – Log incidents and manage existing incidents.

  • Incident User – Log incidents.

  • Incident Viewer – View incidents (own or all).

  • MI Manager – Access Question Analysis report; view standard reports.

  • MI User – Access standard reports.

  • Order Manager – Accept quotes.

  • Technical – Close defects or request them closed (per defect configuration). When closed, status will display “Closed By Customer”.


If you’re unsure which roles are right for you, please contact us at support.checkpoint@intertek.com. We’ll work with you to make sure you have exactly the access you need.


    • Related Articles

    • User Account Roles, Made Clear

      Roles & Permissions Different roles give different levels of access, so the right people can do the right tasks without unnecessary complexity. A user can only be assigned one role. Here’s a quick guide to what each role means: Below is a summary of ...

    • Defect Closure Guide

      Step 1 – Access your recommendations: Access your recommendations by clicking “View Recommendations” in the email you received from us, following completion of an audit. If you did not receive this email, please contact Checkpoint Support ...

    • Guidelines for Evidence Required for Escalation Closure V4 2025

      Guidelines for Evidence Required for Escalation Closure Please ensure the property thing-code and the name and position of the person confirming resolution of the escalation issues are provided at all times. If the escalation contains multiple ...

    • Checkpoint Accommodation Self-Assessment V3 Guidance

      Lodging Type Descriptions Question - Lodging Type Category - Property Information Genre - General Hotel: can be enclosed or of open construction (corridors open to air), typically consisting of multiple upper floors which provides accommodation, ...

    • Checkpoint Customer Standard Reports

      Here is a list of checkpoint standard reports along with a brief description. Name - AA With IGWH Indication Parameters - Date From and To Description - All audit activities along with other details within CP, which also includes Internal Gas Water ...